GOT QUESTIONS ABOUT ACADÉMIE MAROU? YOU’RE IN THE RIGHT PLACE!
IF YOU’RE LOOKING FOR PRODUCT DETAILS, SHIPPING INFORMATION,
OR TIPS ON HOW TO ENHANCE YOUR MAISON MAROU EXPERIENCE,
FIND ALL THE ANSWERS YOU NEED HERE: FAQS
MASTERCLASS
Are the classes suitable for children?
Yes, the class is suitable for participants aged 8 and up. Children between 8 and 12 must attend with a registered adult.
How do I sign up for a class?
You can book your class online or contact us directly to register.
When and how do I pay for the class?
You can pay directly online to reserve your spot. If you register manually, payment must be completed within 24 hours of our request to confirm your participation.
Do you have any food allergies?
Our recipes may include common allergens like eggs, gluten, dairy, or nuts. If you have any allergies, please let us know in advance so we can do our best to accommodate you.
What can I expect during the class?
Each class lasts around 3 hours and includes a welcome breakfast/snack, a chef-led demo, hands-on baking, and packing your treats to take home.
Where are the classes held?
Académie Marou is currently available in Ho Chi Minh City (Flagship Thao Dien) and Hanoi (Café Tay Ho), with more locations to come. You can find the latest details on our locations page.
Can you organize workshops for companies or large groups?
Yes, we offer workshops for corporate and group bookings. Please contact us directly to discuss your needs.
What recipes or cakes are included in the class?
It depends on the season and the class currently offered. We invite you to check the available classes for details. If you’re unsure, feel free to contact us for assistance.
Is it possible to reschedule or modify my class booking?
Yes, you can reschedule your class if you inform us at least 7 days in advance. After that, we can only support transferring your booking to someone else (friend or family). Please note that payments are non-refundable. For full details, see our class policies.
Is it possible to book a private class?
Yes, private classes are available. You can either contact us directly or simply book your private session online.
Are the classes suitable for all baking skill levels, including beginners?
Yes, our classes are designed for all levels—from complete beginners to experienced bakers. Everyone is welcome!
Is there anything I need to bring or prepare before the class?
| No preparation is needed. Our team will guide you through check-in, take your drink order, and provide everything you need for the class—including an apron, a pencil, and a recipe folder. Just come ready to enjoy the experience! | N/A |
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Can I bring my child along if I don’t have a babysitter?
We don’t recommend bringing young children to the class, as the equipment is designed for adults and may not be safe for those under 8. However, if your child is 8 or older and would like to join, you’re welcome to register them as a participant.
CHOCOLATE TASTING
Do you offer free chocolate tasting sessions?
Yes, we regularly host free chocolate tastings at Maison Marou stores. Availability may vary, so we recommend checking our social media for the latest event updates.
Can I book a private chocolate tasting session?
Absolutely. Private tastings are available upon request. The cost is 1,500,000 VND for groups of fewer than 10 people, or 150,000 VND per person for groups of 10 or more.
How can I sign up for a Chocolate Tasting session?
Free chocolate tastings are open to all and don’t require registration—just drop by! For private tasting sessions, please contact us directly and our team will assist you with booking.
Can I organize a chocolate tasting session for children?
Yes, we offer chocolate tasting sessions tailored for children or young groups upon request. Feel free to contact us directly to discuss the details and check availability.
What will I learn in the chocolate tasting session?
You'll discover Marou’s bean-to-bar journey, learn how cacao is grown and transformed into chocolate, and enjoy a guided tasting of five unique chocolates.
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